DOT Training and Reasonable Suspicion Tip 7: “It’s okay, I’m back in treatment.”

Here is another tip for you to consider in your DOT Training for Supervisors .
Employees with unmanaged or untreated alcohol or drug problems frequently know more about their problem than others around them. They know exactly what they should be doing to treat their illness—but don’t.

Motivational presentations and demonstrations of sudden insight are usually manipulative in nature. They can sway unwitting supervisors from acting on the drug testing policy. Be aware that anyone who has an untreated alcohol or drug problem is desperate to avoid confronting the problem. The need to use and the short term pain of withdrawal are so overwhelming that the substance abuser will resort to actions that seem far out of character.

It doesn’t matter whether a substance abuser has never had treatment or is currently relapsing. The behavioral patterns are the same. One unfortunate side effect of treatment is that it sometimes teaches relapsed substance abusers how to “fake it” by saying the right things to convince others that there isn’t a problem.

Being in treatment doesn’t give anyone a free pass. Most drug and alcohol treatments emphasize the substance abuser’s responsibility in regaining lost trust and credibility. If you suspect an employee is under the influence of drugs and alcohol, then document and test to confirm whether or not your observations are correct. It’s the only way to be sure.

DOT Training and Reasonable Suspicion Tip 6: “Who me?! Do I look drunk to you?”

Here is another tip for you to consider in your DOT Training for Supervisors.
Maybe you can’t walk straight when you’re intoxicated, but plenty of other people can. And one of them might be your employee. An employee may be “plastered” but not show it. The only indication of intoxication may be alcohol on the breath.

Alcoholics and drug addicts who drink, characteristically has high tolerance—the ability to consume large quantities of alcohol or drugs and not appear intoxicated. An alcoholic employee with alcohol on his breath could be two to three times over the “legal” limit, but could appear unaffected.

By letting yourself be talked out of documenting and testing for intoxication, you’re being manipulated.

If you’re worried about insufficient documentation, don’t forget that if you smell alcohol, then you have sufficient reasonable suspicion to refer to testing. You’re organization’s drug testing policy is written to protect you and the organization, even if there is a false test later. So don’t back off. Even if you turn out to be wrong, you were right. You made the right call.

DOT Training and Reasonable Suspicion Tip 5: “You’ll ruin my career.”

Here is another tip for you to consider in your DOT Training for Supervisors.
Manipulation is at hand, and ploy is “fear of lawsuit” and “guilt”.

Your employee can’t see the future and neither can you. Second, even if you could know all possible outcomes of documenting your suspicions and scheduling an alcohol test, you do your employee no favors by giving into manipulation. An employee knows they are manipulating in the “you’ll ruin my career” threat.

Allowing an employee to convince you that a drug test will be harmful to his or her career and life is called enabling. Enabling is behavior that appears compassionate on its face, but ultimately harms the substance abuser by allowing destructive behaviors to continue without consequence. “If you remove the pain, you are buying the next drink.”

Remember this: Whatever negative consequences follow, they are a direct result of your employee’s alcohol or drug affected decisions and actions. You are not the cause of his/her problems. In fact, your intervention to help solve problems makes the underlying problem worse.

This isn’t to say that you shouldn’t be empathetic and compassionate. Most companies have policies that support employees getting treatment and remaining employed. Do everything in your power to make these policies work for your employee. Even if your company does not provide help with substance abuse and fires for one positive test, it still saves lives—the employee’s life and others.

DOT Training and Reasonable Suspicion Tip 4: “I have used.”

Here is another tip for you to consider in your DOT Training for Supervisors.
Occasionally employees will fully own up to their actions. Their honesty means “I need help” and frequently signals a substance abuse problem. Employees who admit to using drugs or alcohol should still be tested.

The goal of an employee who discloses use is sympathy. If you employee can garner sympathy from you, you might discuss the problem, and better yet accept the employee’s explanation, plans for treatment, and tale of whoa.

Manipulation is the goal. If your employee has a substance abuse problem, this may be the proverbial “rock bottom” moment. It is that incidental opportunity to get help. That starts with a drug test. Expect your employee to display distress, feelings of hopelessness, sadness, and remorse. But don’t feel guilty. Feel empowered.

Don’t make false promises out of sympathy. The main priority is getting the employee help through testing.”

After you’ve tested your employee, make sure that he has emotional support. If your organization provides employee assistance services, it is likely they are involved in the testing and assessment pathway. If not, encourage your employee to take advantage of services to which he or she may be referred.

DOT Training and Reasonable Suspicion Tip 3: “It’s medicine!”

Here is another tip for you to consider in your DOT Training for Supervisors.
This is a claim that requires you to be very careful about your approach. It might be medicine; it might be alcohol. Deal with your employee with the idea in mind that she might be telling you the truth. A false accusation can carry negative consequences for years. If an innocent employee believes you’ve impugned her integrity, your relationship may be permanently harmed.

This does NOT mean you should back off. Politely ask your employee for specifics about her medication—what it is, when it was prescribed, its side effects, and whether she can produce the medicine bottle or a prescription. You can also ask for contact information for the physician who prescribed the medicine. Carefully document each response.

Remember, if it smells like alcohol, then you can support your documentation even if you turn out to be wrong. What the employee claims that you smell is not part of the “screening out” process. This is about your observations, not someone else’s assertions.

Mixing alcohol with some medications can exaggerate their side effects. It’s possible that your employee is telling you the truth about her medication, but has also consumed alcohol. Or your employee may be abusing her medication by taking it in greater amounts than prescribed.

Don’t pressure yourself to figure everything out on the spot. Let your observations guide whether there’s reasonable suspicion and allow testing to make the final judgment.

DOT Training and Reasonable Suspicion Tip 2: “It’s mouthwash.”

Here is another tip for you to consider in your DOT Training for Supervisors.
This statement can put you in a tough spot because it seems plausible enough to introduce doubt. Don’t let this sway you from testing your employee.

If you can smell alcohol on your employee’s breath, then you can document it to support a test for reasonable suspicion. You’re also likely to have other supporting evidence like slurred speech, erratic behavior, trouble walking, etc. If your employee has been at work for awhile, you can ask him/her to show you the mouthwash, but don’t require it.

You’re focused on smell. It doesn’t make any difference whether the employee used mouthwash or not. Ethyl alcohol-based beverages and their metabolization have a common smell. The supervisor does not have to describe the smell of alcohol. “I smelled alcohol” is good enough. Document your observations and administer a test as quickly as reasonably possible.

Be careful not to accuse or rush to judgment. It might be mouthwash, or maybe not. Avoid getting into arguments with your employee. Your goal should be to keep your employee calm and allow your testing to determine whether there’s a significant amount of alcohol in his/her system. You don’t have to prove anything right now other than reasonable suspicion. Explain to your employee that the best way to clear up any confusion is take a required test.

Keep in mind that your employee may be telling you the truth and still be intoxicated. Some alcoholics in the later stages of the disease have consumed mouthwash in quantities large enough to induce intoxication—some mouthwashes are 50 proof or more. Alcohol rehabilitation facilities ban mouthwash based on their potential for abuse.

DOT Supervisor Training and Reasonable Suspicion Trap 1: “I haven’t had a drink since last night!”

Here is another tip for you to consider in your DOT Supervisor Training.
In the heat of the moment, this excuse can seem quite reasonable, especially for those of us who have had a few late nights ourselves. Here’s something you probably won’t consider in the heat of the moment—just how long ago was “last night”?

Depending on when your employee stopped drinking, it can be as few as 3-4 of hours. Knocking off at 4am and catching a couple hours of sleep before work may fool your employee into thinking it’s a new day, but he can’t fool his body. Sleeping doesn’t metabolize alcohol and sober you up any faster than if you were awake.

But isn’t even 4 hours long enough to sober up? Not necessarily. Don’t make the mistake of projecting your own consumption habits onto your employee. He may have consumed an amount that far exceeds your own capacity. If your employee has a substance abuse problem, it’s far more likely that he’s been engaging in binge drinking. Having 10 or more drinks in one sitting is not unheard of.

Employees who have a high tolerance to alcohol could have their last drink late at night and still be under the influence well after sunrise. They don’t have to drink just before coming to work or first thing in the morning to be under the influence. Don’t let this statement convince you that a test is unnecessary.