Are you a proactive manager? If not, I can tell you that management wants you to be exactly that. They may not know how to describe what you should be doing, but trust me this it - proactive management. Proactive means “anticipatory.” Management wants your energies and resources used to think ahead, anticipate problems
and issues, and do less “reacting” to problems your work unit experiences.
Here’s the key: When managing proactively, you strategize and target problems
that have not happened yet in an effort to prevent them. You cannot just
“think” proactively. Instead, you target the risk with interventions to reduce
or eliminate them. The EAP is not an expert on your specific functions, but is
experienced at coaching, analyzing, and examining the mandate you’ve been
given. That assistance can help you keep on track and help ensure that you
follow through on management’s directive. For more insight, consider the only
book dedicated to this topic, Proactive Personality and Behavior for
Individual and Organizational Productivity (New Horizons in Management
series) by Andrew J. DuBrin. - for a supervisor training package -- the last one you'll ever buy -- go here.