Most supervisors want to be firm
with their employees, but also draw a balance with the ability to show empathy
and warmth. The reason are simple: Every supervisor wants to be competent in
managing their subordinates, but they also want to liked.
"Wanting to be liked" as a motivator is often given an undue bad rap by people, when in fact
it is a worthwhile goal. More often we condemn people with the retort: "You just want to be liked!" Yeah, exactly! This should not carry such a negative
connotation. The real question is the "how" of arriving at this goal that makes all the difference. As a new supervisor or first-time supervisor you have an important skill to learn, and that is drawing a balance between firmness and control and warmth and being a democratic leader.
"Wanting to be liked" as a motivator is often given an undue bad rap by people, when in fact
"Don't make "being liked" a goal, but an outcome." |
It's easier to be a punitive supervisor than a positive praising leader |
It's safe to say that if you are not
liked by your employees, then big problems will follow in the way of workplace
sabotage, passive aggressive behaviors, back-biting, and the like.
Some supervisors find it difficult to draw this balance. They may correct employees more often than they praise them. In fact, ironically, it is harder to praise an employee than it is to correct them. Why? The reason is also simple. Praising someone will make feel more vulnerable to rejection as you display your softer side, than getting angry at workers and feeling more powerful in front of them--acting one up. This is a tempting elixir potion indeed, and that means it is habit-worthy -- a habit you want to avoid. So, avoid being power hungry as a supervisor.
Some supervisors find it difficult to draw this balance. They may correct employees more often than they praise them. In fact, ironically, it is harder to praise an employee than it is to correct them. Why? The reason is also simple. Praising someone will make feel more vulnerable to rejection as you display your softer side, than getting angry at workers and feeling more powerful in front of them--acting one up. This is a tempting elixir potion indeed, and that means it is habit-worthy -- a habit you want to avoid. So, avoid being power hungry as a supervisor.
So, how can supervisors increase
positive interactions? Keep reading to find out or see this new program called "Oh! So Easy" 14 Vital Skills for Supervisors
Supervisors need to regular establish
communication habits that they can use daily with their employees. These habits of communication will the manager improve interaction with subordinates and grow their reputations as positive, warm, dependable,
generous, and constructive leaders who know how to develop their people. All of this this translates to
"nice." So nice is not your ultimately your goal. Having employees see you as nice is in fact, a byproduct or result of your skills and
abilities in managing people effectively. Can you see that?
Let's begin with approach employees. When
approaching an employee for any reason, the supervisor should lead with a
statement of something positive so employees do not learn to associate the
presence of the supervisor with corrective and punitive role. Avoid having your wonderful face be linked to a negative interaction or other painful exchange that becomes indelible in your employees mind.
Supervisors must understand the power of their words and the impact words have on a subordinate. Employees a hundred feet away can be easily be affected by a manager's tone of voice, non-verbal behavior, even a sigh. And if you are not telling employees what you are thinking--they are making it up as they go along.
Supervisors must understand the power of their words and the impact words have on a subordinate. Employees a hundred feet away can be easily be affected by a manager's tone of voice, non-verbal behavior, even a sigh. And if you are not telling employees what you are thinking--they are making it up as they go along.
Key to being effective is asking
employees for their solutions to problems and work unit concerns, and treating them like pros regardless of the positions they hold -- even on the lowest rung of the
corporate ladder your employee is a professional. Make the janitor your hero expert and have them "feel" this from you, and you are on your way to being a admirable leader.
Supervisors, in other words, should
intentionally interact with their employees when things are going
well. Don't just interact with employees when a crisis occurs. Instead, get out
of your office so you aren’t seen as a one-person fire department only
interacting when problems arise or things go badly.
Participate in small talk--and
remember that every word you say will be remembered, indelible, and engraved in stone. Use these small-talk moments to
learn about your employees’ needs.
Also, supervisors should praise
employees. This is a no brainer, but as a supervisor demonstrate your awe of your employees' past
achievements, not just the ones you witness on the job. You will reinforce
their enjoyment on the job, help them have a more positive day, and influence their thinking and motivation in how to engage with the organization's goals.
Finally, look for roadblocks to your
employees' success. Roadblocks are natural in every process or path that seeks a desired outcome, but more often employees typically try to find
workarounds and coping strategies rather than complain. You don't when in fact the manager has an instant
solution.
To find roadblocks, pay attention to
what is impeding performance. See performance, conduct, attendance issues,
absenteeism, and tardiness or attitude problems first and foremost as symptoms
of something else, not necessarily the problem itself.
Follow these steps and you will be
liked, and the ones that will like you even more will be upper management who
have the ability to influence your career for the better.
CLICK HERE AND GAIN FROM THESE SKILLS EVERY SUPERVISOR MUST KNOW
Visit this New and First Time (or Any Time) Supervisor Training in PowerPoint
CLICK HERE AND GAIN FROM THESE SKILLS EVERY SUPERVISOR MUST KNOW
Visit this New and First Time (or Any Time) Supervisor Training in PowerPoint