Tuesday, October 2, 2018

Anger in the Workplace: Supervisor Skills that Build Effective Relationships Can Help

Not all employees handle anger at work in the same way. Some struggle with it regularly, while others may have rare experiences that trigger them to display an unprofessional
man yelling in phone showing anger at work over some matter
scene of discontent.

As a supervisor, if you blow up at disappointments perpetrated by management or your staff, rage at inconveniences, or bark at others’ mistakes, then you probably recognize that you have an anger management problem.

Are you still struggling to get a handle on it?

The change you want entails education about anger, self-awareness, and triggers; practicing alternative responses; logging attempts at change; practicing response tactics; apologizing to others when you slip up; and measuring progress.

Anger responses become ingrained, which is why a programmatic approach is often needed to gain control in the long term. Talk to your company's employee assistance program or a counselor to discuss the pieces above and how to turn them into a plan that will give you results.

Learned management and supervisory skills can help you build more effective relationships with your subordinates, and this in turn can have a major impact on anger responses. You simply learn that there are more effective ways to handle your emotions. Consider our 14 Vital Skills for Supervisors program for your corporate supervisors. You can preview the full program for free. Phone use at 1-800-626-4327 to learn more.