Thursday, December 27, 2012

Hold Your Tongue Around Recovering Injured Workers on Light Duty

Never assume an employee under your supervision who is recovering from an injury is faking his or her need for light duty. In fact, better not to even think it. Many injured people in their initial recovery period may demonstrate few signs of distress others can see. The injured worker may even have little or no pain. Your frustration at performing laborious tasks for your employee or even comments you make to coworkers may prompt you to question the legitimacy of light duty or for them to taunt or hassle the injured worker into performing essential duties that are temporarily prohibited. This can lead to re-injury. Recovering workers are vulnerable to these peer confrontations, even if non-verbally communicated by huffs and puffs, sighs, and side comments. Risk of another injury is high, together with an even longer recovery period and the costs associated with them.

Saturday, December 22, 2012

Is Your Boss Is Telling You to Motivate Your Employees More?

If you are getting complaints from the boss about not motivating your staff, don't shout down the hallway that it is not your job. It's a myth that people can't motivate others. You have to do more than explain what you want them to do and what's at stake. It simply will not inspire them. There is more to motivating employees than telling them what to do and why it matters. You also need to arouse their passion about work. That requires an awareness of their “hot buttons”—a keen understanding of what they value most. Examples include recognition, money, flexibility, job security, or freedom and independence. The only way you can identify what drives someone is to listen and learn. Chat with each of your employees to find out about their goals, aspirations, and special skills and talents that they want to apply more fully to their jobs. Be sure to ask what causes them to feel motivated. They will tell you. In the meantime, assume that enjoying personal growth in one’s work, earning sincere praise, and doing meaningful work are three core motivators for just about everyone. This supervisory training course that can be used to train all supervisors can help you I think.