Here is another tip for you to consider in your DOT Training for Supervisors.
Occasionally employees will fully own up to their actions. Their honesty means “I need help” and frequently signals a substance abuse problem. Employees who admit to using drugs or alcohol should still be tested.
The goal of an employee who discloses use is sympathy. If you employee can garner sympathy from you, you might discuss the problem, and better yet accept the employee’s explanation, plans for treatment, and tale of whoa.
Manipulation is the goal. If your employee has a substance abuse problem, this may be the proverbial “rock bottom” moment. It is that incidental opportunity to get help. That starts with a drug test. Expect your employee to display distress, feelings of hopelessness, sadness, and remorse. But don’t feel guilty. Feel empowered.
Don’t make false promises out of sympathy. The main priority is getting the employee help through testing.”
After you’ve tested your employee, make sure that he has emotional support. If your organization provides employee assistance services, it is likely they are involved in the testing and assessment pathway. If not, encourage your employee to take advantage of services to which he or she may be referred.