If you are suddenly focused on workplace violence prevention training for your supervisors or employees, let me give you a few tips that will maximize your loss prevention goals and increase the likelihood that your training will actually stop a worker from shooting up the place. Sorry to be so blunt, but this may be the most important and helpful blog note that I have ever made. I want more employers to stop missing the boat on this subject.
Most workplace violence prevention training provides adequate information to employees about signs and symptoms of workplace violence - what to look for, what to do, what not to do, how to escape, and more. Great stuff. Gotta have it. No arguments. However, here is where the "model" break down: A lack of education, training, and awareness about prevention, stopping, or intervening with behaviors on the job that provoke violence.
There are many things to discuss in this regard, but let me name only a few. In future posts, I will dive into workplace violence prevention training specifics so you can more clearly see my points.
The following workplace violence prevention and education training topics can reduce risk, increase morale, and help employees avoid conflict.
1. Training and Education in Maintaining a Respectful Workplace
2. Training and Education in Avoiding Workplace Harassment
3. Training and Education in Valuing Diversity in the Workplace
4. Training and Education in Resolving Coworker Conflicts
5. Training and Education in Improving Assertiveness Skills
I bet after reading the above, you see where I am heading. These topics relate to preventing workplace violence at many levels and they should be included in your workplace violence prevention training objectives. Remember, I will be back soon to discuss each one.